Privacy policy 

At Vashii, we regard your privacy as a cornerstone of our commitment to excellence and trust. This Privacy Policy delineates the processes through which we collect, utilize, disclose, and safeguard your personal information while you engage with our app. By utilizing the Vashii app, you unequivocally signify your acceptance of the data practices articulated herein.

 

1. Information We Collect

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We gather a diverse array of information to enhance our service delivery and provide you with a seamless and enriching experience.

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2. Personal Information

 

2.1. Account Information: During the registration process, we collect essential data, including your full name, email address, telephone number, and any other pertinent information that you voluntarily provide to establish your account. This information is pivotal for your identification and service personalization.

 

2.2. Payment Information: To facilitate financial transactions, we may collect payment details through an encrypted third-party payment processor. We ensure that all payment information is securely processed, and we do not retain your credit card information or any sensitive financial data on our servers.

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3. Usage Data

 

3.1. We gather analytical data regarding your interaction with the Vashii app. This includes, but is not limited to, device identifiers, IP addresses, browser types, pages visited, duration of visits, and other usage patterns that enable us to assess and refine our app’s performance. This information is crucial for enhancing user engagement and optimizing app functionality.

 

4. Location Data

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4.1. With your express consent, we may collect and utilize geolocation information from both clients and service providers to facilitate services tailored to your current whereabouts. This includes identifying nearby beauty and wellness professionals and ensuring efficient service delivery. This feature aims to streamline your experience and provide timely services.

 

5. Device Information

 

5.1. We may collect information about the device you use to access the app, including the device type, operating system, and mobile network information, to optimize the app’s performance across various platforms. Understanding device usage enhances our ability to deliver a responsive and user-friendly interface.

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6. Utilization of Your Information

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Vashii leverages the information collected for a multitude of purposes, enhancing the overall experience and functionality of our services:

 

6.1. Service Facilitation: To execute and optimize the services you request via our app, ensuring a smooth interaction with beauty and wellness professionals. This includes facilitating appointments, confirmations, and feedback processes.

 

6.2. Communication: To convey pertinent updates, promotional offers, and critical information regarding your account or our services, fostering a transparent relationship with our users. We may also engage in proactive communication to enhance user satisfaction and retention.

 

2.3.Enhancement of Our App: To analyze user behavior and feedback, enabling us to iterate and improve the features and user interface of the Vashii app. This commitment to continuous improvement ensures that our services remain relevant and user-centric.

 

6.4. Legal Compliance: To meet our legal obligations and enforce our terms and conditions effectively. We uphold the highest standards of compliance with applicable laws and regulations to protect both our users and our business.

 

6.5. Marketing and Promotions: To personalize your experience and deliver relevant content, including advertisements, promotions, and newsletters, based on your preferences and interests. You retain the right to manage your communication preferences at any time.

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7. Disclosure of Your Information

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7.1. Your privacy is paramount; therefore, we adhere to stringent protocols regarding the sharing of your personal information. We do not sell, trade, or otherwise transfer your personal data to third parties without your explicit consent, except in the following circumstances:

 

7.2. Trusted Service Providers: We may share your information with third-party service providers who assist us in executing our business operations, enhancing app functionalities, or delivering services to you, provided that these entities are bound by confidentiality agreements.

 

7.3.Legal Obligations: We reserve the right to disclose your information when mandated by law or in response to legitimate requests from governmental entities or law enforcement agencies. This may include circumstances that require us to protect the rights, property, or safety of Vashii, our users, or others.

 

7.4. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction. You will be notified via email and/or a prominent notice on our app of any change in ownership or uses of your personal information. In such cases, your personal information will continue to be treated in accordance with this Privacy Policy.

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8. Data Security Measures

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8.1. We are committed to ensuring the security of your personal information. To this end, we implement a variety of technical and organizational measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and robust access controls. Specifically, we utilize advanced security protocols during payment transactions to safeguard your financial information. Despite our rigorous security protocols, it is vital to acknowledge that no method of transmission over the internet or electronic storage is entirely infallible. Consequently, we cannot guarantee absolute security.

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9. Your Rights and Choices

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As a user, you are endowed with specific rights concerning your personal information:

 

9.1. Access: You possess the right to request access to the personal information we hold about you, enabling you to ascertain how your data is utilized.

 

9.2.Correction: You may request the rectification of any inaccurate or incomplete personal information to ensure the accuracy of the data we maintain. We strive to ensure that your information is current and accurate.

 

9.3. Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions and considerations. We will comply with your request to the extent required by law.

 

9.4. Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our communications or by contacting us directly. We respect your preferences and will honor your requests promptly.

 

9.5. Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, allowing you to transfer your data to another service provider. We are committed to facilitating your right to data portability.

 

9.6. Right to Restrict Processing: You may request that we restrict the processing of your personal information in certain circumstances, such as if you contest the accuracy of the information or if you have objected to our processing of your data.

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10. Cookies and Tracking Technologies

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10.1. We utilize cookies and similar tracking technologies to enhance your experience with the Vashii app. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information. You have the option to accept or decline cookies; however, declining cookies may hinder your ability to access certain features of the app. We employ cookies to analyze trends, administer the app, track users' movements, and gather demographic information.

 

11. Children’s Privacy

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11.1.The Vashii app is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information from our records. Parents and guardians are encouraged to monitor their children’s online activities and to contact us if they believe their child has provided personal information.

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12. International Data Transfers

 

12.1. In an increasingly globalized world, we may transfer your personal information to countries outside your own, including those that may not provide the same level of data protection as your country of residence. In such instances, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.

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13. Modifications to This Privacy Policy

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13.1. We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Should we effectuate substantial changes, we will notify you by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to remain informed of our practices regarding your information. Your continued use of the Vashii app following the posting of changes constitutes your acceptance of such changes.

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For any inquiries, concerns, or requests pertaining to this Privacy Policy, please do not hesitate to contact us:

• Email: legaloffice@vashii.com

 

By utilizing the Vashii app, you provide your informed consent to the practices outlined in this Privacy Policy. Your trust is invaluable to us, and we remain steadfast in our commitment to safeguarding your personal information.

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